Shipping Policy

Please read carefully for a better shopping experience.

  1. We will process the order on the next day after payment had made,due the production team needed additional time for custom made it will took around 2 -14 working days to ship out via POSLAJU.
  2. Customers will receive FREE SHIPPING within WEST MALAYSIA ,EAST MALAYSIA for those total spending amount is exceed RM150.
  3. We are charging RM 10 flat rate per order for delivery within Peninsular Malaysia and RM 12 flat rate per order for delivery to East Malaysia.(NON-OFFER PERIOD)



Return Policy

Read to find out how to get your purchase return.


RETURN & EXCHANGE

  1. All Returns Must Be Sent Back to our store within 7 Working Days (Malaysia).
  2. We DO NOT accept cash refund.
  3. We only accept exchange of size and color of the same product (between available size and color as well) unless the product are sold out in size and color, exchange of product will only be available.
  4. Please note that Best Buy/SALE/Discounted items, accessories are not exchangeable
  5. Please note that we do not accept cash refund but exchange with product.
  6. All back order items placed can’t be cancel and are not refundable or exchangeable.
  7. Items must be in its original condition (tag intact, unworn, unwashed and unaltered). All returns which do not meet the above-mentioned criteria will be strictly declined.
  8. All the return parcel postage fee is bear by the customer (included return postage) , and customer take the full responsibility till the parcel reaches us.

Please take note that;

  • a. *Color of products may varies 10-30% due to studio lighting and editing.
  • b. *There might be 2cm-3cm differences in the measurements given due to the different stretchable quality of the material.
  • c. *For printed items, the prints may vary in terms of symmetry/alignment/slight color patches for each piece and return due to this reason is not considered a defect.

Please email us for more details on exchanges.

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